TL 9000
TL 9000: A Two-part Quality Management System
The TL 9000 standard is the telecom industry's unique extension to ISO 9001:2008 and includes supplemental requirements in the following areas:
Performance measurements based on reliability of product
Software development and life-cycle management
Requirements for specialized service functions such as installation and engineering
Requirements to address communications between telecom network operators and suppliers
Reporting of quality measurement data to a central repository
As a result, the TL 9000 is a two-part quality system with significant management andmeasurement components. In particular, TL 9000 certified organizations are required to comply with:
All requirements clauses of the International Standards ISO 9001:2008
Telecom-specific requirements that apply to all registrations
Telecom-specific requirements that apply to hardware, software and/or service registrations
Telecom industry measurements that apply in all product categories
Telecom industry measurements that apply in certain product categories specific to hardware, software and/or services